Why Is My Smart Door Lock Not Locking?

Why is my smart door lock not locking? Sometimes your smart door lock doesn’t work properly and you need to troubleshoot the problem.  You have to assess the potential issue areas for protecting your assets. It is good ideas to check the battery, power connections, wireless network, physical lock mechanism, and software/firmware status. Each of these issues can cause locking failure. We are going to describe these issues and provide you the solutions.

Reasons for Lock Failure

Why is my smart door lock not working?  There are several potential reasons for lock failure. Your smart door lock may fail to lock or unlock due to Power issues. Some of these reasons are common. Also lock’s battery can be another reason of this locking system failure. Stay with us to get familiar with different potential issues on smart door locks’ failure:

• Battery issues: when smart door lock battery is running low, it can prevent the locking mechanism from acting properly. One of the most common issues a smart door lock may fail lock or unlocking mechanism is due to its power source (battery). Low or dead batteries can prevent locking.
• Connection problems: Another reason smart door locks may fail locking or unlocking properly is related to it connectivity process. These locks mostly rely on wireless networks. It means they typically connect to the WiFi network or use Bluetooth. If there are issues with these connections it can prevent the lock from locking and unlocking properly. WiFi or Bluetooth issues may disrupt functionality.
• Misalignment: physical misalignment of the smart door locks can also prevent them from locking or unlocking successfully. If your didn’t install the lock perfectly aligned, it may not be able to extend the locking or unlocking. Physical misalignment can hinder locking.

Software Glitches

In addition to physical misalignment, connectivity problems and battery issues, some problems with the software running on smart door locks can issue functionality failures.

It means bugs in the apps can cause failures. Locking computer programs and apps can sometimes suffer from bugs or glitches. Also other coding problems can fail the normal locking behavior.

Dust Accumulation

Another potential issue of smart door lock failure is the buildup of dust and dirt. Also other debris on the locking sensors can cause failure. Over time, the dust can affect the locking various components and its mechanism.

The dust prevents the bolt from extending and fails the locking process. The deadbolt also cannot engage properly. Dirt also interferes with the functions of the lock’s sensors. Dirt on sensors may block operation.

Solution for Lock Issues

There are several potential solutions to try for solving the locking issue. First, you need to check the lock’s battery life. Replace them if they are low or dead. Checking the reliable power source is also important.

Next, you better verify the lock’s wireless connectivity, whether it’s home WiFi network or Bluetooth.  You have to troubleshoot any network problems that may cause disruptions. It is also good to add a WiFi extender for improving the signal strength. There are some other solutions and we will describe them below:

Replace Batteries

One of the first steps in troubleshooting a smart door lock is replacing the batteries. Smart locks use a constant power source to function their locking or unlocking mechanisms. They also need this power source to manage the wireless connectivity.

When the batteries run low, it can prevent the lock from responding to locking or unlocking commands. It’s critical to use high-quality batteries. So replace all of the batteries at the same time. Ensure batteries are fresh and functional.

Check Connections

If you replace the batteries and it does not resolve the locking problem, you have to verify the smart lock’s wireless connectivity. Smart locks need either WiFi connection or Bluetooth.

Your smart lock must properly connect to the correct wireless network. Also the network signal strength must be strong enough. Interference or connectivity issues can disrupt the lock’s ability to lock or unlock. Don’t forget to verify WiFi or Bluetooth connectivity.

Realign Lock

If your smart lock has issues with locking or unlocking process, you have to check the physical alignment of your lock with the strike plate. Over time, the door or the lock installation shape can change and cause misalignment.

This physical misalignment prevents the lock bolt from properly functioning. You can carefully test the positioning of your smart lock, its strike plate, etc. Adjust the lock for proper alignment.

Update Software

Another key step for solving smart door lock problems is ensuring the software and apps are up-to-date. Firmware running on the lock as well as the mobile apps can control the mechanism.  You need to check for available updates.

Manufacturers release software updates to address bugs and improve locks’ functionality. Install the latest versions of the lock’s firmware and update it. It is good idea to install the latest app updates.

Clean Sensors

If your smart lock is still experiencing issues, observe the lock for any accumulated dust or debris. Dirt can interfere with lock’s operation. Over time, the lock’s different sensors and its internal mechanisms can stop working.

Dust prevents proper detection of the door’s status and disrupts the smooth movement of the locking bolt. Clean the lock’s exterior and interior components to remove any dust. You have to remove dust from sensors for better performance.

Common Smart Lock Problems

Why is my digital door lock not locking? Smart door locks can experience different problems. These issues can prevent smart locks from proper functionality. We have explained some of most common problems before. Stay with us for further information on common smart lock issues:

• Connectivity issues: This common problem can cause smart door lock failure. It shows there are problems with network connections.
• Battery life: Another common problem is battery life that is related to its power supply. Smart locks use a consistent power source for operating their various components. You will need frequent battery replacement.
• Mechanical failures: In addition to mentioned issues, smart door locks can also experience mechanical failures. This issue prevents the lock from locking and unlocking properly. Over the time, the physical components within the lock can become worn or jammed.
• Software bugs: Smart door locks rely on their software. Compatibility problems with the software can cause different malfunctions. Moreover, app related issues causing malfunctions.
• Installation errors: Proper installation of a smart door lock is important step. You need to ensure about reliable and long-term performance of your smart door lock. Improper setup leads to failure.

How to Fix Lock Problems?

You can perform a restart of your smart door lock. You have to completely remove the power from the lock. It is possible to disconnect the batteries or trigger a hard reset. We will mention other methods to fix the locking issues:

• Restart device: restoring power is a good solution. This can help clear any glitches that prevent lock’s normal operation.
• Recalibrate the lock: you may also need to recalibrate the smart lock’s settings to resolve the problems. Use the app to recalibrate the settings.
• Inspect mechanism: You should also physically inspect the internal components of your smart door lock. Check for physical obstruction.
• Consult manual: When facing issues with your smart door lock, you always can start by consulting the manufacturer’s instruction manual. Refer to the user guide for troubleshooting.
• Contact support: If following the troubleshooting steps in the user manual does not help you to fix the problem; you need to seek help from the manufacturer.

Conclusion

Your smart lock not locking? By choosing a good smart door lock brand, you won’t face different unfamiliar issues. Simpled is one of the best smart door lock brands which consider all these issues in advance. You can choose Simpled and enjoy your security system.