Name: SS Slim Series Smart Lock | Design Focused Lock
SKU: SS-SP
Availability: InStock

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FAQ

Why should I buy an electronic door lock?

A: We would like to counter-question some of your experiences with your own door locks. Do you remember a time when you forgot your keys and was locked out of your home?What happens when you arrive home late and depend on someone (parents/maid) in the house to open the door for you? Do you wake them up? You invited your best friends/family members to your house, but you were running late, and they are already at your gate. Wouldn’t it be nice if they can enter your home instead of waiting aimlessly outside? Have any of your belongings been scratched/damaged through keys in the same bag/pocket? If you have experienced the above scenarios, it may be time you installed an electronic door lock. With an electronic door lock, you will be able to open your gates without using keys (fingerprint/RFID tag/pin codes and even your smartphone).

What type of doors can a digital lock be fitted on?

Simpled smart locks can be installed on most main doors and gates Materials such as wooden, metal, plastic, sliding doors and glass You can send your existing door/gate photos for further assistance to our support team at [email protected]

My batteries have completely run out. What can I do?

There are two solutions:Physical Keys Physical keys are provided together with Simpled smart locks, which ensures that you will still be able to enter the house mechanically even if its batteries run out. It is strongly recommended to keep at least one spare key on you or a family at all times for such situations.USB Input Also, when the physical key is not available, there is a USB input on the bottom part of the smart locks (besides the key input) that enables you to connect a power bank to wake up the lock and unlock it.

The touchscreen of the lock seems reflective. Can fingerprints be left on the lock, making it easy to guess the password?

Simpled locks come with an imaginary PIN code feature that allows you to enter other digits before/after your actual PIN.This is optional but will help to deter hackers and prevent your PIN code from being exposed. Also, with the security lockout mode, it is even more difficult to guess your PIN code.

What happens if I lose my physical key?

For security purposes, our physical keys are designed unique to your lock ID, and we do not have spares of their respective physical keys. We recommend keeping a key with a trusted family member from the first day.The lock can still be unlocked via other means based on your lock model, i.e. smartphone unlock, fingerprints, pin codes, etc

Where can I find the user manual?

The user manual is available at Support > Downloads from our website

Which door lock is suitable for my usage?

Type of Door LocksThis is really down to your personal preference. Typically, most models come with pin code and biometric or pin code and RFID access, except for the Leo Max smart lock, which incorporated all 3 elements (Face and Palm Recognition, pin code and RFID access).

What is the warranty period for Simpled smart door locks?

All product(s) sold by simpled.tech or our authorised dealers come with a 24-month local warranty to the original purchaser Valid from the date of purchase

Where can I purchase Simpled smart door locks?

Purchase directly on our website For more enquiries, please contact us. Amazon website

Do Simpled products come with a warranty?

Sure. Most of our products are sold with a warranty of two years provided by the Simpled headquarters in London.

Who is Simpled?

Simpled, a London-based company, rolling out an expanding range of innovative household devices to simplify and elevate the smart home experience.

How long does delivery take?

Delivery to the UK typically takes 1 to 4 working days for your purchased items to arrive.

What's the app?

It's TTlock app. You can find it on both Google Play and App Store.

Download from App Store:

Download from Google Play:

How far away can the hub be?

It will be connected to the lock via Bluetooth. So it's ideally around 10 meters.However, the maximum communication range will vary depending on obstacles (person, metal, wall, etc.) or electromagnetic environment.

Does it include the Gateway? Do I need a Gateway?

This smart lock has the extra option of a built in WiFi Gateway available (add that option at Checkout).Without built in Gateway, you can still use bluetooth to: See who access the lock with their smartphone Share keys with your family, friends, maid or dog walker Open your lock using your smartphone or smartwatch Limit other's access or even delete theirs With Gateway, you will be able to: Open your lock from anywhere Remotely read the lock operation, including fingerprint, tags, password Use it with your Alexa (WiFi Gateway needed, except for built in WiFi model).

I recently purchased 4 new locks. Isn't there a shortcut to add the old data on the new locks?

1. Choose the new lock on the app. 2. Tap on "Setting" 3. Select "Import from another lock" 4. Choose your old lock from the list. There we go!

Does it have NFC?

Not on all smartphones. Some are using encrypted NFC, and it won't be compatible with the lock. In some regions, people can pair transportation cards on their phones with the Simpled smart locks. In some other countries, it's not possible.

I'm throwing a party. I want to leave the door open for the guests! Should I give access to everyone?

Not necessarily. You can use the passage mode feature for a specific time! In that period, the automatic-lock feature will be disabled. You can still manually lock it with a long-press #.

Can I share administrator access with my partner?

Sure, you can. You can share admin access with a trusted family, friend, employee. Or you can just share limited access!

Isn't voice command on Alexa a bad feature? Anyone in my home has access to open the door?

That's the point. It's for easier access of the people inside. You trust them. Don't you? Even if you don't, there's a pin code that should be announced after a command, and that's what not everyone has!

Can I use it for my AirBnB flat/Hotel?

Sure, it's designed to help you manage your property more conveniently thanks to features like passcodes, eKeys, and even Fingerprint for extended stays! We also have a web application with all the necessary features for managing a property remotely!

Can I use my bank cards to open the lock?

Some contactless cards from some banks are compatible. For example, Lloyds Bank, Tesco Bank cards can be registered on Simpled Locks.

I bought two different Simpled Smart locks for the entrance and my room. Can I use the same contactless fob(/phone tag) to unlock them both?

Sure. Simpled Tags can be programmed on all Simpled smart locks.

Are both sides of the handle weatherproof and suitable for use on gates?

No, only the outside panel is weatherproof, The inside panel is not weatherproof and it is recommended to use it indoors to prevent damage from exposure to moisture or water.

Customer Reviews:

Owen Werakso

“

Great company that care. I used them on my first airBnB property and have now rolled them out to two more. The after sales service is what really stands out. Advice, spare parts, tech support all 100% 💪

”

Owen Werakso, 24 Jan 2026

Elias Gadgets (Gary)

“

Very reliable and support is fantastic. They have everything in order and you can feel it in their service and aftermarket. Different and refreshing with great products, highly recommended.

”

Elias Gadgets (Gary), 23 Dec 2025

foysol hussain

“

Great smart lock. Absolutely brilliant after sales service.. I had some questions during installation. Simpled got back to me very quickly and talk me through it.

”

foysol hussain, 24 Nov 2025

Karen Humphreys

“

My door lock is brilliant especially the finger print option for entering . The customer service was exceptional. Would recommend this company first class service

”

Karen Humphreys, 13 Oct 2025

C “Chris” T

“

Absolutely first-class service from Simpled. I ordered a lock, and it was delivered the very next day. I carried out an installation of the lock the same day, and followed the guidelines and extremely easy-to-follow videos produced by Simpled. Installation was very easy on my multi-lock door. Setting up with the TT Lock app was […]

”

C “Chris” T, 30 Jun 2025

Mark Hitchin

“

Sales enquiry by telephone was most helpful and provided the information I needed to make a decision on purchase and selection of the correct equipment. Installation was simple and could have been quicker but I was taking my time to get it right. I spent an hour installing and programming in total, but next time […]

”

Mark Hitchin, 08 Oct 2024

Darron Nixon

“

Simpled are an excellent company selling a state of the art product. I looked for ages to find a door lock that could be locked automatically and opened remotely. It does just that. (hub and internet required) I now never worry about the office being left unlocked and it is always secure. I can unlock […]

”

Darron Nixon, 04 Oct 2024

Terry Rimmer

“

Nice company to deal with and great well thought out locks. Lots of features and modern look. Good after sales service. Would recommend.

”

Terry Rimmer, 03 Oct 2024

Adam Burtt-Jones

“

I bought a simpled lock early 2022, I’ve been delighted with it for the past 2 years. It’s easy to install, decent batteries lasted me 1 year, what a great product. The tech really is excellent. Unfortunately it failed late 2024, I called the helpline, who advised they could send the replacement parts out to […]

”

Adam Burtt-Jones, 01 Oct 2024

Sam Carter

“

Great products & great service! We love the keypad locks we purchased for two of our AirBnBs in our converted church! One of them stopped working and as it was still 1 week within the 2 year warranty, they honoured it and sent a brand new part the next day! Thank you so much :)

”

Sam Carter, 27 Sep 2024

David Attle

“

I contacted Simpled Support Team by email at 13.42 hrs. on Monday the 23rd September 2024 to make an enquiry about the installation of a Simpled Slim Series Smart Lock which I had purchased on the 17th September; the installation was purchased as part of the order for the lock & the installer was to […]

”

David Attle, 02 Aug 2024

EXCELLENT

Simpled Tech Limited

Based on 60 reviews

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Hello,Unfortunately, the Simpled locks do not support wallets at the moment. However, you can still add the app (TTLOCK) to your Apple Watch and use the features.

How can I get the key in my app wallet to use on my watch and phone?

Reviews

No ratings yet.

Write a Review

s.kamyabi November 4, 2024
Hello,Unfortunately, the Simpled locks do not support wallets at the moment. However, you can still add the app (TTLOCK) to your Apple Watch and use the features.
Lisa Thompson October 30, 2024
How can I get the key in my app wallet to use on my watch and phone?
s.kamyabi October 29, 2024
For now, our smart lock are compatible with Alexa and Google home.
Thomas Harrison October 28, 2024
Will you be adding HomeKit integration?
s.kamyabi October 28, 2024
Hi there, You can share some pictures ( inside, outside, and a side one to our Simpled Support Team) They would be happy to assist you.

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SS Slim Series Smart Lock

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SS Slim Series Smart Lock

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