Who are Simpled?
We are a London based tech company, rolling out innovative IoT devices to elevate your smart home experience.
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Smart Lock Installation Service
£150 /Lock
Details
Specifications
Shipping & Returns
- Free UK Shipping & Return
- Shop with confidence with our 2-year guarantee
Details
The Specifics
We cover Aberdeen, St Albans, Birmingham, Bath, Blackburn, Bradford, Bournemouth, Bolton, Brighton, Bromley, Bristol, Carlisle, Cambridge, Cardiff, Chester, Chelmsford, Colchester, Croydon, Canterbury, Coventry, Crewe, Dartford, Dundee, Derby, Dumfries, Durham, Darlington, Doncaster, Dorchester, Dudley, East London, East Central London, Edinburgh, Enfield, Exeter, Falkirk, Blackpool, Glasgow, Gloucester, Guildford, Harrow, Huddersfield, Harrogate, Hemel Hempstead, Hereford, Hull, Halifax, Ilford, Ipswich, Kilmarnock, Kingston upon Thames, Kirkcaldy, Liverpool, Lancaster, Llandrindod Wells, Leicester, Llandudno, Lincoln, Leeds, Luton, Manchester, Medway, Milton Keynes, Motherwell, North London, Newcastle upon Tyne, Nottingham, Northampton, Newport, Norwich, North West London, Oldham, Oxford, Peterborough, Perth, Plymouth, Portsmouth, Preston, Reading, Redhill, Romford, Sheffield, Swansea, South East London, Stevenage, Stockport, Slough, Sutton, Swindon, Southampton, Salisbury, Sunderland, Southend-on-Sea, Stoke-on-Trent, South West London, Shrewsbury, Taunton, Galashiels, Telford, Tunbridge Wells, Torquay, Truro, Teesside, Twickenham, Southall, West London, Warrington, West Central London, Watford, Wakefield, Wigan, Worcester, Walsall, Wolverhampton, York
Details
- Before installation, you need to purchase a Simpled Smart Lock (You do NOT necessarily need to purchase the lock from our website and the installation can be purchased separately), and then you need to purchase the installation service and fill out the form you are provided with at the checkout.
- We will share the form with our installation partners.
- The installation company will reach out to you through the provided contact information and book a date for your installation.
- While we strive to ensure every installation is completed smoothly, our staff reserves the right to cancel or reschedule an installation if it is determined that the scope of work required exceeds the standard installation process. In such cases, an additional charge may apply based on the complexity of the work required. We will notify you promptly and discuss any additional fees or changes before proceeding.
Installation Policies
- In the event of compatibility issues arising during the installation of the Simpled lock, leading the customer to opt for a product return, a call-out fee will be deducted from the original purchase price.
- Should any product faults be found in the Simpled-provided item during installation, Simpled will bear the call-out fee; however, if the fault is attributed to the customer, they are liable for the call-out fee if the installation does not proceed.
- Any damage caused to the product by the installer is the responsibility of the installer and their installation service, requiring them to provide compensation for the damages if necessary.
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FAQ
Why should I buy an electronic door lock?
A: We would like to counter-question some of your experiences with your own door locks. Do you remember a time when you forgot your keys and was locked out of your home?
- What happens when you arrive home late and depend on someone (parents/maid) in the house to open the door for you? Do you wake them up?
- You invited your best friends/family members to your house, but you were running late, and they are already at your gate. Wouldn't it be nice if they can enter your home instead of waiting aimlessly outside?
- Have any of your belongings been scratched/damaged through keys in the same bag/pocket? If you have experienced the above scenarios, it may be time you installed an electronic door lock. With an electronic door lock, you will be able to open your gates without using keys (fingerprint/RFID tag/pin codes and even your smartphone).
What type of doors can a digital lock be fitted on?
- Simpled smart locks can be installed on most main doors and gates
- Materials such as wooden, metal, plastic, sliding doors and glass
You can send your existing door/gate photo for further assistance on our live chat
My batteries have completely run out. What can I do?
There are two solutions:
- Physical Keys
Physical keys are provided together with Simpled smart locks, which ensures that you will still be able to enter the house mechanically even if its batteries run out. It is strongly recommended to keep at least one spare key on you or a family at all times for such situations.
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9V jumpstart
For Simpled smart locks, there is an alternative solution, which would be to use the 9V jumpstart to provide the lock with enough power for an unlock. While holding the 9V battery to the jumpstart, you have the time to unlock the lock.
What happens to my smart lock during an electrical blackout?
As the Simpled digital locks run on batteries, they will work regardless of a power trip or blackout.
The touchscreen of the lock seems reflective. Can fingerprints be left on the lock, making it easy to guess the password?
Simpled locks come with an imaginary PIN code feature that allows you to enter other digits before/after your actual PIN.
This is optional but will help to deter hackers and prevent your PIN code from being exposed. Also, with the security lockout mode, it is even more difficult to guess your PIN code.
What happens if I lose my physical key?
For security purposes, our physical keys are designed unique to your lock ID, and we do not have spares of their respective physical keys. We recommend keeping a key with a trusted family member from the first day.
The lock can still be unlocked via other means based on your lock model, i.e. smartphone unlock, fingerprints, pin codes, etc
Where can I find the user manual?
- The user manual is available at Support > Downloads from our website
Which door lock is suitable for my usage?
Type of Door Locks
This is really down to your personal preference. Typically, most models come with pin code and biometric or pin code and RFID access, except for the Leo Max smart lock, which incorporated all 3 elements (Face and Palm Recognition, pin code and RFID access).
What is the warranty period for Simpled smart door locks?
- All product(s) sold by simpled.tech or our authorised dealers come with a 24-month local warranty to the original purchaser
- Valid from the date of purchase
Where can I purchase Simpled smart door locks?
- Purchase directly on our website
- For more enquiries, please contact us.
- Amazon website
Who is Simpled?
Simpled, a London-based company, rolling out an expanding range of innovative household devices and appliances that embrace IoT to simplify and elevate the smart home experience.
Do Simpled products come with a warranty?
Sure. Most of our products are sold with a warranty of two years provided by the Simpled headquarters in London.
How long does delivery take?
It usually takes 1-4 working days for your purchased items to be delivered.
- Reviews
- Questions
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Q & A
Ask a questionI can’t get the Faqs to drop down from my phone. I purchased a simpled smart lock on Amazon for delivery today. Panicking a bit now that it’s not suitable - can it be fitted on a composite door please?Hi there,
You can share some pictures ( inside, outside, and a side one to our Simpled Support Team)
They would be happy to assist you.(0) (0)Add an answerIf I add Installation do you remove the existing lock.It depends on the compatibility and the lock you purchased. But usually, yes.
(0) (0)Add an answer
