Installation service

Amazing features, fingerprint reader is a little hit and miss, but the ability to give keys that are timed is a great feature. The fobs are great too. Does require you to install an app and those who you give keys to also need to install it. Overall pretty good

Excellent product installed on AirBnB property. superb customer service made me feel comfortable and confident to buy and very helpful during set up. Highly recommend.

Very happy with it Needed to drill a couple of hole’s in the door but was quite easy to fit Fitted and set up app in around an hour

I have contracted Simpled Customer Services on a number of occasions – starting with fitting questions finishing on specs for insurance purposes. The responses are fast and succinct. The product itself also great – I’ll be getting another one for our main home too. Highly recommend!

I got this after I locked myself out. The locksmith cost more than this lock, but he suggested replacing the front door lock on our rental. Installation was pretty easy and the support on Whatsapp was great. I got stuck at a point where one of the screws wouldn’t fit through the hole in the existing locking mechanism. Not 30 seconds after asking, they responded to tell me that a lot of people were able to drill it out a bit to widen it without damaging anything. That was great because at the end of the tenancy I’m taking this with me and want to put everything back as it was when I moved in. The only thing I’d say about this is that if you do drill through, cover up the main part of the lock. I got some metal shavings in the lock mechanism and I think it might cause problems down the line. Once I’d done that it was pretty easy. I did have to drill another hole in the door for the cable but that was straightforward too. Now that I have it installed, it’s great. All of my kids have their fingerprints registered. No need to worry about them (or us losing a key). I bought some RFID key ring tags and coded 2 for the lettings agency. The nice thing is that if they let themselves in, I’ll know about it because it keeps track of who or which RFID tag opened it. All in all I’ve been really happy. I also bought the WiFi gateway which doesn’t add a whole lot, but along with my video doorbell, I could potentially let someone in remotely if needed. Would definitely recommend. Even the software isn’t too bad which is surprising because as far as I can tell, underneath it’s based on some licensed Chinese design and software. I was weighing up between this and some other brands and I’m definitely glad I spent a bit more for this one. I can’t comment on the other one, but I can’t imagine it would have been better than this.

So I saw this was in a sale whilst away with work. When I came home the sale had ended. Messaged the seller and they sent me a discount code! So I thought hey I’ll give it a try! I’ve been looking at a few different versions of smart locks for a while now and just decided to give this a go. I bought it and the wifi bridge to connect it to my Alexa. Have to say the install was looking like it would be tricky due to access but the customer service was fantastic. Messaged them on what’s app and an almost instant reply with a video showing me how to feed the wires and take off a clip to make it easier. I’m impressed not only with their service but with the product it’s self! Works via Alexa and asks for your code to unlock. Works with thumbprint very well and the keycards! Would recommend anyone like me who reads this and it currently shopping around to give this one a go. The finish on the whole unit is fantastic! And it works very well indeed!

Rarely do I post a review, had been looking to avoid the “carrying & losing keys, can genuinely say superb/roust.Only difficulty I had was working out which barrels and screws to use (user error) simple enough but not added it to Alexa as needs a Wi-Fi bridge….also don’t need it. Will be looking to buy for the other door!

I was dubious at ordering a brand I had not heard of before, however, Yale reviews for a similar lock were quite bad so I thought I would give this one a go. The lock arrived in a box similar to an Apple product and I was really impressed how easy it was to swap locks over and set up. Fingerprint entry….life game changer, no more phone calls “Dad I have lost/left my key and can’t get in”! LOVE IT LOVE IT LOVE IT!!!! 👍🏻

I have been using this lock for a few months now and it works as it should. Locks and unlocks fine and is secure. I’m confident of the system and don’t have any anxiety about whether it will fail. There are a few things that could be improved. The battery cover is really flimsy and comes off too easily. The audio commentary sounds cheap and a little ‘china made’. The app is also basic and under developed..but works fine. Though looks generic. Aesthetically the screw on the inside handle part I thought would be covered with a rubber bung… but it isn’t. I bought a metal cover plate to hide holes in my door. It could have come with double sided tape to hold it against the door. I had the Yale keyless lock for about 8 years and it was very well made. So I am comparing this lock to it. Overall, I like the ability to use keypad, fingerprint, app or NFC to get in.

So far, the two Smartlocks we bought for rental properties are really good. Lots of useful features. Especially with the bridge to operate remotely through the app. Hopefully they’ll withstand tenant abuse! As for Customer Service, any questions pre-purchase and fitting questions post-purchase have been dealt with very quickly and easily through the WhatsApp messaging.

So far, I am really happy with this lock. Everything works as promised. This lock gets sold under many different names but it’s clear that Simpled took their time to make this their product with the box, manual and everything else. For me on a brand-new composite door the installation was a breeze as I didn’t need to drill any holes and like some others had there was no gap left at the bottom. Fingerprint sensor works well, I just suggest adding multiple entries of the same finger. Other methods seem to work as advertised. I would recommend this lock for those who are after a smart lock.

What a fanastic bit of kit. I had spoke to Jamie before ordering the lock for a few technical queries. He put my mind at rest and they arrived today. All installed with absolutely no need for a locksmith to attend. I also ordered the gateway and and the whole package was a breeze to setup. Definately will recommend this to other people. For those of you considering BluSafe Solutions Origin Smart smart lock-save yourself the bother get this lock instead, it delivers on every single benefit and feature. The support is first class also.

This is really good I love it

It’s a lovely little device. It works perfectly fine combined with the smart gateway (sold separately). I never changed a door lock in my life, but the installation was easy and it took me maybe an hour or so. I would say that “Designed for UK weather” is an overstatement though. I’m using it in Isle of Skye, where the weather is harsher than anywhere else in UK, but what I noticed after the first winter, the fingerprint scanner died rather quickly. After one year of rain, I noticed the key hole at the bottom of the lock was rusty and partially jammed. It was still possible to open the door with the phone, remotely, key fob and also passcodes. It lasted 18 months, but still I’m pretty impressed with it and I bought another one. It not perfect (maybe higher water protection would be good), but it’s far superior compared to its competitors, so defo recommended purchase.

I now have 3 smart locks installed of 3 different doors, all wit a different fit. One lock had a minor issue with fingerprints not working after a storm drenched the lock for 3 days straight. (we are in Scotland) Support had a new unit to us within 24 hours. Keep up the good work guys! Good to see a UK company flushing out that china rubbish

Well I had a yale lock for about 3 years now and it’s never been great. Always bleeping with a error and not very reliable at unlocking or even locking so I thought I’d take a chance on the simpled. All I can say, is WOW! There like chalk and cheeses. They’re fitting is almost identical although the simpled doesn’t have as many fitting options in length due to the bolt positions as I found and had to make a slightly alteration, also they have removed the extension cord from the box but not updated the paperwork inside but they will send one free and it only took a couple of days to deliver. Now to compare how the 2 work. The yale works by when you lift the handle and shoot the deal bolts in a motor has to turn the actual lock. This sounds great, but if you don’t quite get the handle fully up it goes into total melt down. If you just, shut the door and don’t lock it it keeps beeping at you. If you don’t push the handle far, enough the motor won’t spin the lock. It eats batteries with 4 weeks and to top it off the one time I needed to use a 9v battery as a emergency unlock it didn’t work so had to break into my own house. Not good. Now the simpled is very simple, it disengages the outside handle so if you shut the door it’s locked, lift the handle and extra locked. The set up is soooooo easy to pair phones, finger prints, codes and fobs. It’s just a dream to use. The included features of finger print and a pass code is so much better. The emergency let in is simple, just put a key in the bottom, turn and the handle is ready to use. It’s in a league of its own. So many more options for less money. Just don’t buy the yale is all I can say, the simpled is so superior in every way.

Used this for a holiday let apartment. A fantastic looking product that works really well and has made letting my holiday flat easier. 100% happy

One thing I love the smart lock is how easy it is to install. It only take a screwdriver to get the job done. The smart lock is very straightforward, easy to use, it recognizing my fingerprints instantly with no error so far. It provides more sense of security.

Had this lock fitted on the recommendation of a locksmith. This WiFi enabled lock can be operated in multiple ways. However finger identification doesn’t work at times. Apart from that I found it very convenient. The appearance is also good and can match most fixtures and finishes. It’s too soon to comment on its reliability and lifespan.

Easy to install, works better than I imagined, a must have for any home with children or teens no more worrying about lost keys! Customer Service on whatsapp is worth 5* alone.

Once you have taken off the old lock it does not take too long to install the new one. Setting up the finger prints and fobs is very simple and strait forward.

My lock was relatively easy to install and setup and worked flawlessly for about 16 months, until it stopped working for fingerprint entry. The RF card and codes still worked though. I contacted support via WhatsApp and after a brief conversation and sending a video to demonstrate the problem, they sent a replacement lock without any fuss. This arrived the next day and worked perfectly. It’s so rare to get this sort of service and I wouldn’t hesitate to recommend them.

Got this for my daughter as she just bought her first home is easy to set up woks great. If your looking for a smart door lock look no further it does exactly what it says and very well. Would recommend to anyone with basic diy skills.

Really supprised how easy it was to install myself in a UPVC multi lock door. took about 1hr ish as had to drill a couple of holes. Works well, very solid and looks great. Highly recomend Youtube install vids.

Register same thumb multiple times and the fingerprint reader works every time If only registered once it’s a bit hit and miss but once you’re used to it it’s a game changer

We’ve been using this lock on a holiday let for the last 10 months and it works ok. It was relatively easy to install and set up. I do have issues with the online connection box which does not stay connected to the WiFi network so can be hit and miss. It also does not lock the main lock which a keyed lock would do, so if you have a lift handle door lock then it does compromise security to some degree. Unfortunately our lock stopped working and where it has excelled is the customer service which has been excellent as they have replaced the lock immediately.

Replaced our existing lock that required keys lock/unlock from inside and out. Family were reticent but now all totally converted. Even the locksmith that fitted it was impressed. So much better now, permanently open from inside, locked with easy access from outside. Purchased the hub so can now lock/unlock the door from anywhere

If you’ve some DIY skills it’s is easy to install. I struggled due to a new hole to be drilled and I really don’t want to get messed up with my main door. so I arranged a professional to drill a hole and he did the whole job in 20mins. All the accessories and services comes with a charge. I had Yale conexis L1, and I fit it myself, but the app and operation was rather too complicated and not user friendly. Compared to Conexis L1 simpled is a brilliant kit and user friendly. It even paired up with my Yale conexis magnetic key cards.I knocked down one star due to the inefficiency of child and pet safety.

My door handle arrived about 5pm. By 7pm I had the lock installed! Is it perfectly straight – no (my own error nothing to do with the product) Does it work – yes! I made sure to go onto YouTube and watch some videos as the written instructions didn’t make a huge amount of sense to me personally (but I am dyslexic) followed a video and managed it. I did have to drill two holes one for the cable and one for the top screw. I also had to make the current hole where to spindle is bigger and honestly this was the thing that took the most time as I had to use sandpaper to do this! So at least 30mins was spent on that to be honest. My door is bigger than what it says the device fits but actually managed it without having to get a larger spindle and screws. However I did contact customer services to ask about getting the longer ones sent which I got a reply very very quickly and the person was absolutely lovely. My advice is drill the hole for the cable way bigger than what is actually needed! I didn’t get an extension cable in my box but luckily it wasn’t needed. What I wanted to do was use the extension cable to put through the hole to make it easier to then pull the actual cable I was going to use through and have that bit more space so to speak. Set up with the app was so easy, just remeber to tap around the keypad area before you press start to scan finger prints otherwise it says failed. I have added the same finger a few times to increase likelihood that finger will actually be read first time! Honestly I was concerned I wouldn’t be able to do it myself – infact a builder at my house today told me I wouldn’t be able to do it! So he will get a pleasant surprise when he turns up tomorrow and I have done it as he said get a professional to come and fit it! I’m not giving 5 stars for easy to fit purely because it’s not super easy and I did use a video from YouTube that wasn’t the companies own video (but honestly don’t let that put you off from ordering it because it is possible to fit yourself) I love the amount of different lock options on it so theres plenty of choice. The app also tells you how much battery is left which is also a bonus but also if in a push there is a key which I will be leaving in the key safe but also you can attach a battery pack if you end up totally stuck. I now want one for my back door! I haven’t brought the gateway for it but have put it into wish list and will keep an eye out for a discount on it but equally I don’t feel its massively required!

This security lock has so many options to access your premises. Phone/fingerprint/fob/key/code, plus lots of other features. Especially for when you want to allow friends/neighbours access to your property remotely for one-off access. Egress is also easy. Just open from the inside, and close the door behind you. The door is automatically locked, whether the door is just closed or, in the case of composite doors, double latched. In my case, the composite door was not an exact fit for the lock, but slight modifications to the door was easy, using a battery drill and cone-cutter. Programming was easy. I downloaded the app and programmed the lock straight out of the box on the dining room table. I then installed the lock, inserted the batteries, and Bob’s your uncle. Very impressed. I am now standing in the garden, unable to get in. Just kidding lol.